Bensadoun School of Retail Management - BSRM News

Software helps combat online shopping fraud

91�� — Fri, 07 Feb 2025 02:07:47 +0000

Buying clothing, wearing it once or twice, and then returning it is not a new practice, but online shopping has amplified the issue. To stay competitive with e-commerce giants, retailers have had to simplify their return processes, making them more vulnerable to abuse. “Amazon puts pressure on speed of delivery and the customer always being right,” says Charles de Brabant, Executive Director of the Bensadoun School of Retail Management.

Keeping Christmas lights on to add ambiance can help set a shopping district apart

91�� — Wed, 29 Jan 2025 20:07:13 +0000

Christmas lights that glow softly through long winter nights are part of what makes the holiday season so atmospheric—but they can add to the ambiance any time of year. Some shopping districts are leaving their lights up for exactly that reason.

Montreal retailer Frank and Oak files for creditor protection for second time

91�� — Fri, 17 Jan 2025 17:25:58 +0000

In January 2025, the Montreal-based retailer Frank and Oak filed for creditor protection for the second time in recent years. A company statement said it was to protect employees, assets and operations from creditor claims while exploring options to restructure. “The brand is not standing out in an environment where other brands have done well,” said Bensadoun School of Retail Management Executive Director Charles de Brabant in an interview with the Montreal Gazette.

BSRM collaborates with Mamie Clafoutis to redefine bakery experience

91�� — Mon, 06 Jan 2025 19:26:48 +0000

In partnership with 91��’s Bensadoun School of Retail Management (BSRM) and Master of Management in Retailing (MMR) program, Quebec bakery Mamie Clafoutis transformed its St. Denis location into a cutting-edge bakery.

Healthy snacks make good business sense

91�� — Wed, 11 Dec 2024 19:04:02 +0000

A 2022 study by researchers at 91�� Desautels revealed that when shoppers were offered a promotion that gave them a choice between a healthy snack and a pastry with their coffee, sales of healthy snacks increased by more than 1000%.

Meet the winning teams of our Retail Gen AI Hackathon

91�� — Thu, 10 Oct 2024 14:45:28 +0000

Congratulations to our winning teams of the Bensadoun School’s 2^nd annual Retail Gen AI Hackathon.

We had 38 student teams register representing diverse faculties across 91��. Over two days, 10 finalist teams hacked creative Gen AI solutions for our title sponsor ALDO Group.

Each team had an AWS mentor and access to support from IVADO Labs and DataSphere Lab team members.

AI Is Good for Us: A Microsoft-sponsored white paper

91�� — Wed, 11 Sep 2024 18:09:19 +0000

AI has become an omnipresent topic of discussion in our daily lives, both professionally and personally. While much has been written on the challenges, risks, and pitfalls of AI (and the strong need to regulate its development and deployment carefully), it's also important to highlight its numerous benefits and positive impacts on society and the economy.

Luxury Royalmount Mall opens amid excitement and concerns

91�� — Fri, 06 Sep 2024 18:13:10 +0000

Montreal’s long-awaited luxury shopping mall Royalmount officially opened on September 5. The project, which spans 800,000 square feet, and features stores like Gucci, Versace, and Louis Vuitton, aims to attract diverse shoppers from all walks of life with an “inclusive luxury” concept. While excitement is high, concerns exist over traffic and accessibility.

Participate in the Fall 2023 edition of the Retail Gen AI Hackathon

91�� — Fri, 11 Aug 2023 16:22:07 +0000

October 5-13, 2023

Want to work collaboratively in a fun yet competitive environment to develop innovative generative AI solutions for the ALDO Group’s Data & Analytics Corporate Team?

This first edition of the Retail Gen AI Hackathon, powered by ALDO Group, is a unique opportunity to work on a real-life problem, develop a solution in a fast-paced environment, and learn how AI and data analytics can help retailers make better data-driven decisions within their operations.

Bensadoun School receives $5M in provincial funding for retail innovation

91�� — Wed, 31 Mar 2021 15:24:02 +0000

The Quebec Ministry of Economy and Innovation has awarded the Bensadoun School of Retail Management with $5 million in funding over the next four years. According to Minister Pierre Fitzgibbon, a significant portion of the funds will support the Bensadoun School’s retail innovation lab. Unveiled earlier this year, the live laboratory store is designed to provide insights that will help accelerate Quebec retailers along the path of digital transformation.

91�� and Alimentation Couche-Tard launch unique laboratory store to propel retail industry and customers into the future

91�� — Thu, 14 Jan 2021 20:41:49 +0000

Partnering with Alimentation Couche-Tard Inc., the new retail innovation lab at 91��’s Bensadoun School of Retail Management will enable ground-breaking research and test innovations, including frictionless technologies