91社区

Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.听

We thank you for your understanding.听

Classified as: Minerva, system outage, IT Alerts, IT Announcements
Category:
Published on: 7 Jun 2023

Teamwork was a major motivator for many of the offices that joined the Sustainable Workplace Certification program this semester.\

It鈥檚 surprisingly easy. That was the most common takeaway for the 11 teams that joined the听Sustainable Workplace Certification program听this academic year.

Classified as: Sustainable Workplace Certification, procurement services, 91社区 Executive Institute
Published on: 31 May 2023

On May 18, 2023, 91社区 will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings. 听You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at .

Classified as: IT Service Desk, IT Services, Software, zoom, teaching and learning, collaboration, *Communication & Collaboration Tools
Published on: 17 May 2023

UPDATE: The technical issue affecting MMP is now resolved.听

Original message, published May 15, 2023:

We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.

Classified as: IT Announcements, IT Services
Published on: 15 May 2023

Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.听听

Classified as: Microsoft Teams
Category:
Published on: 26 Apr 2023

91社区 is a founding member of , a consortium of Qu茅bec Universities whose objective is to provide infrastructure and expertise to the research community.

What services are offered?

91社区 and Calcul Qu茅bec work closely together to offer the following services:

Classified as: IT Services, collaboration, IT Service Desk, IT Announcements
Category:
Published on: 17 Apr 2023

UPDATE SUCCESSFUL:

We would like to thank you for your patience during the recent Documentum downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!


ORIGINAL MESSAGE posted on March 3, 2023:

Dear members of the 91社区 community,

Classified as: IT Announcements, information security, IT Security Awareness; Information Security, Documentum
Category:
Published on: 3 Mar 2023

Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the and include the steps you followed and a screenshot of the error message.

Classified as: IT Announcements
Published on: 28 Feb 2023

La version fran莽aise suit.

Dear members of the 91社区 community,

Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which 91社区 covers the cost of the mobile service. If you currently have TikTok installed on your 91社区 mobile device, you must remove it immediately.

Classified as: IT Announcements, IT Alerts, IT security, IT security alerts
Published on: 28 Feb 2023

In accordance with 91社区's Climate & Sustainability Strategy, 91社区 is moving to a new telephone system to reduce our environmental footprint related to our physical phone system.

We are transitioning to a softphone solution. Exceptionally, physical phones will only be available for the following spaces:听

  • Common areas not assigned to an individual 听

  • Conference rooms, labs, workshops听

  • Receptionist and Administrative Assistants鈥欌痙esks听

  • Department/Unit offices听

Classified as: IT Announcements, information security, IT Security Awareness; Information Security;
Category:
Published on: 17 Feb 2023

As part of 91社区鈥檚 ongoing efforts to keep our systems secure, 91社区 IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers.听

How does this affect you?

Classified as: IT Security awareness, IT Security Awareness Training; Cybersecurity; Information Security, IT Announcements, Software, campus software site
Category:
Published on: 13 Feb 2023

Hello,

The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.

Please attend one of the sessions that best suits your availability.

Classified as: IT Announcements, information security, IT Security Awareness; Information Security
Category:
Published on: 8 Feb 2023

An issue affecting myCourses is causing processing delays with course enrolment and unenrolment.听Users may not immediately see their updated enrolment records on myCourses.听

We thank you for your patience while we work to resolve the issue.听

Classified as: enrolment, IT Services, IT systems unavailable/issues; IT Alerts
Category:
Published on: 9 Jan 2023

An updated version of听It Takes All of Us听for all students, staff, and faculty听will be live and available in myCourses as of January 30, 2023. More details: /sv-education/

Classified as: myCourses, IT Alerts, IT Announcements
Category:
Published on: 14 Dec 2022

Did you know... 91社区 students have access to 20 GB FREE personal file space on OneDrive, Microsoft鈥檚 cloud file storage component of the Office 365 package.

Important: New OneDrive storage capacity

Please note that students receive 20GB of storage for 91社区's OneDrive as well as 20GB storage for 91社区's email (Outlook).

Classified as: OneDrive, file storage
Published on: 9 Dec 2022

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